Ask The Pros:

Question
I see the overall length is 88, what is the length of the mattress that would go on this bed

Answer

Dear Mr. Nygard:

Thank you for your inquiry.  We offer bed, mattress and side rail packages.  For more information, please call us toll free at 877-706-4480 x 104. 

Date Posted:
9/3/2014 6:21:02 PM

Question
Hi, Do you bill Anthem Blue Cross? I need to order Item# 0001-TXRMSEC. Thank you, Salli

Answer

Dear Ms. Oneil:

Thank you for your inquiry.  Unfortunately, we don't bill insurance and this item is currently not available. 

Date Posted:
9/3/2014 6:05:52 PM

Question
Do you have any grants available for manikins for not-for-profits? I noticed several other companies do, but my DON wants me to look at your elderly female manikin. Thanks for any info you have on this subject.

Answer

Dear Ms. Wilson:

Thank you for  your inquiry.  We do not offer grants at this time.  We may be able to offer you discounted pricing if you qualify.  Please let us know if we could be of further assistance. 

Date Posted:
9/3/2014 11:10:20 AM

Question
Do you accept Medicaid for your products?

Answer

Dear Ikesha:

Thank you for your inquiry.  Currently, we do not accept Meidcaid reimbursement.  Please let us know if we could be of further assistance. 

Date Posted:
9/3/2014 10:20:10 AM

Question
I was looking for a 8 X 6 with curve do you have anything like that Thank you Sal Pepitone

Answer

Dear Sal:

Thank you for your inquiry.  We can certainly accommodate your specifications.  In order to better serve you, we would need a few additional details about your layout.  Please contact us toll free at 877-706-4480 x 104 for Gary.

Date Posted:
9/3/2014 9:52:57 AM

Question
Hello,Does this model have different height adjustments, like the ones with the X frame

Answer
This stretcher has flat and expanded positions only. 

Date Posted:
9/2/2014 9:56:02 PM

Question
Hello, I need to order 8 stainless steel glove box holder that hold three boxes. Is the price for a 2 pack Or one holder?

Answer

Dear Stephanie:

For three box holder it is $90.69 for a two pack. 

Date Posted:
9/1/2014 8:53:07 PM

Question
If my shoe size it normally a 7.5, would I need a s, m, or large

Answer

Dear Peggy:

Medium shoe is 6.5-8 in women sizes. 

Date Posted:
8/31/2014 9:34:25 AM

Question
Will this thermometer work in hot countries like Liberia How far away can the user stand from patient when taking temperature?

Answer

Dear Alison:

Thank you for your inquiry.  Unfortunately, we don't have any data regarding the efficacy of using this device in hot climates. 

Date Posted:
8/29/2014 2:41:44 PM

Question
I want to order this manikin head for a study we are conducting on a nasal spray device. If you could kindly confirm for me preferably with photos that you can stick a sharpie up the nasal passage of this mannequin then we will go ahead and order it to arrive in NY by Sept 15 at the latest.

Answer

Image sent.  Please check your email. 

Gary

Date Posted:
8/28/2014 1:45:51 PM

Question
Hi there, i am interested in buying a few of your shoulder models 08AA3BS - Standard Anatomical Functional Shoulder Joint Model. I live in Australia so would like to know the shipping costs to the state of South Australia?? if you could please let me know that would be great as i would like to purchase ASAP. if you could please email me - that would be best. thank you, Nathan

Answer

Dear Nathan:

Thank you for your inquiry.  In order to better assist you, please specify the desired quantity along with the shipping address.  Once we have that information, we will be happy to send you a quote. 

Date Posted:
8/27/2014 10:30:34 AM

Question
I need a tax-free quote for this item that includes any additional charges such as shipping. This facility is located in 1776 Robinson Street Norman, OK 73070

Answer

Dear Ms. Walters:

The quote has been sent to you. Please let me know if you have any other questions.   

Date Posted:
8/27/2014 9:14:02 AM

Question
how do I clean wash the net bags

Answer
Dear Tim: Mild/med cycle with cold/cold settings on your washer. Let the bags drip dry or air dry them in dryer. No heat.

Date Posted:
8/27/2014 7:34:13 AM

Question
Im looking for a brain model for elementary school students grades 3-5. I want one that gives the name of the area and its functions, i.e., balance, memory, attention, sight etc. I've not yet found one that has both at a price I can afford; $100 or less. What would you recommend Thanks!

Answer
Dear Ms. Ables: As per our discussions, Half Brain Model - Sensory & Motor Areas, 0592GPI, should suit your needs. If you have any questions, please call us till free at 877-706-4480. POs can be faxed to 713-706-4161.

Date Posted:
8/26/2014 2:04:32 PM

Question
I purchased a pair of the Titan radiation safety glasses, from MSEC 7/11/12. My prescription has changed and I need new lenses. Can I order the new lenses through MSEC and install them in my current glasses myself

Answer

Dear Kim:

We thank you for your inquiry.  The safety glasses would have to be shipped back to the manufacturer and new lenses put in or it would be $20 more expensive to purchase a brand new set of glasses with new Rx lenses.  Please contact our office if you would like to pursue either of the options. 

Date Posted:
8/24/2014 7:37:00 PM

Question
Hello, my name is Irene Mirand. I am a freelance business analytics researcher and consultant on various companies and markets located in Russia and the former U.S.S.R. I am a native Russian speaker, based in Florida, USA, I hold an MBA degree from a U.S. University as well as an extensive experience in e-Commerce, Quality Assurance and training. Please contact me at 954-478-3267, email i.mir@aol.com

Answer
Dear Irene: Thank you for your contact, but we are not sure exactly what you are offering. Please clarify so that we can better access our interest

Date Posted:
8/22/2014 3:18:14 AM

Question
I am looking to buy a model for our physicians but they want to see what the inside looks like. Is there any way you could send a better more detailed pictureThank you

Answer
Dear Jessica: The image with the internal organ details has been emailed to you. Please let us know if we could be of further assistance.

Date Posted:
8/21/2014 3:22:21 PM

Question
I have a client who wants this installed in a procedure room. Where can I find mounting and installation information Will this work with a 9-0 ceiling height?

Answer

Hi Stuart:

Product manual has been emailed to you. 

Date Posted:
8/21/2014 12:27:45 PM

Question
What sort of protection from heat will these disposable towels provide Are they an acceptable barrier for physical therapy thermal treatments?

Answer

Dear Janet:

This particular product may not be suitable for what you are describing.  Are you looking for moist towlets instead?  Please provide a bit more information so that we could be of better assistance to you. 

Date Posted:
8/19/2014 2:13:34 AM

Question
Can you please tell me if this product comes in a smaller quantity than 6 dz per case? Thank you Jody

Answer

Evening Jody:

Item Z072110TDMMD is one dozen gowns. 

Date Posted:
8/14/2014 6:08:36 PM