If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
I need an assembly instructions how to contact the cables, weights, and bars for the Hoist Fitness Model # H4400 three stage machine.
Answer
Dear Elvie:
This is not a product which we carry. We suggest you contact the manufacturer for instructions.
Date Posted:
11/25/2010 6:01:18 PM
Question
I need a finger sensor for a Datex-Ohmeda 3900 TruTrak that will fit a child. Can you recommend one. Thanks
Answer
Randall,
We currently do not have any in stock. We are sorry for the inconvenience.
Respectfully,
MSEC
Date Posted:
11/24/2010 6:44:39 PM
Question
I have a group home for 35 young adults with multiple disabilties. I am looking for feedback on your most accurate otic digital thermometer and Oximeter to purchase for our supported living community. Thank you, Barbara Dorner
Answer
We offer a couple of different options for this type of thermometer:
Infrared Tympanic Digital Thermometer
As for the oximeter we have several options available from handheld pulse oximeters to tabletop or even finger tip units. Those may all be found at the following link: http://www.medical-supplies-equipment-company.com/product/ppf/param/1032_0__1_true/product_search.asp
Note, that many of the handheld and most of the tabletop units are refurbished, so availability and pricing is to be determined.
Date Posted:
11/24/2010 5:44:56 PM
Question
Does your Advance Micro-draw blood glucose test strips include a level 1 control solution?
Answer
The Advance Micro-Draw strips have actually been discontinued from our inventory, however we do carry the control solution. Please see the following link for the solution: http://www.medical-supplies-equipment-company.com/product/ppf/id/19805/new_prod_full.asp
Date Posted:
11/24/2010 1:27:24 PM
Question
Hello I was looking to get a quote for a blanket warmer for my mri department could you please send one for me. Thanks
Answer
We do have a few options available. Please see the link below for options and let us know the quantity we'd be happy to quote you. Thank you!
http://www.medical-supplies-equipment-company.com/SP/PPF/Param/355796_0_1_0/Products.asp
Date Posted:
11/24/2010 11:15:52 AM
Question
Safelite or similar Stretchers qt 100 Mylar space rescue blankets qty 500 Cloth tape quantity 125 boxes Sterile abdominal pads qty 28 packs Triangular bandages quantity 84 boxes Extrication “Stiffneck†or equivalent collar qty 250 Pediatric “Stiffneck†or equivalent collar qty 50 SMART triage MCI Bag w/flow charts qty 1 SMART triage tags 50 packs Triage tarps 6 Command safety vests 4 Triage flag kit 2 Cyalume light sticks 200 Fluid-resistant mask with visor2 boxes Emesis basins 125 Tyvek suits 2 cases Latex gloves 10 boxes 36-inch splints 240 Trauma shears 50 Patient Tarps 125
Answer
We will be working on this request.
Date Posted:
11/23/2010 4:27:39 PM
Question
Hazard for staff when using a regular size bed vs bariatic bed?
Answer
The main concern with bariatric bed is related to pulling the patient over with bed sheets. The bariatric bed is wider so the staff assisting in pulling the patient over will have to climb on top of the bed or reach over the width of the bed. Pulled back, especially with heavy patients could be an issue. A bariatric hoyer lift may be a good option to keep everyones back in proper alignment.
Date Posted:
11/23/2010 4:19:41 PM
Question
I am possibly looking to purchase items from a different supplier than we currently use. I was purchasing strickly from Empi, now I use Sammons Preston...what do you have to offer?
Answer
I should have a quote to you today or tomorrow.
Date Posted:
11/23/2010 1:21:54 PM
Question
How do you measure for the correct fit
Answer
To determine sizing, measure hips. Sizing is as follows:
XSmall/Small - Up to 30in
Medium/Large - 30-40in
XLarge/2XLarge - 40-52in
3XL - 52-60in
Date Posted:
11/23/2010 10:07:07 AM
Question
your shipping is outrages where are you located that it would cost me 25 in shipping for an 18 order
Answer
Dear Ms. Twedt:
Most shipping charges for order under $50 is around $8. If the items is shipped express delivery, coming from different warehouses or are manufacturer direct, the shipping charge may be greater. In case of your order, two of the items are manufacturer direct.
Date Posted:
11/23/2010 7:40:47 AM
Question
Deluxe Institutional Electric Adjustable Hospital Bed w/Full Rails Item#2-GKP-0013NLTTUF What height will this go down to and up to? I am looking for an electric bed that goes pretty low for an MRDD seizure client, but one that will raise up to a decent height for staff. It will need full rails and of course cost is a consideration. Would you have any other recommendations? Thanks, Mark
Answer
Dear Mr. Barber:
Thank you for your inquiry. Your request has been assigned to Kemuel Gilbert 877-706-4480 x 108. He will be contacting you tomorrow regarding your question.
Date Posted:
11/22/2010 4:55:40 PM
Question
Please send white or blue sample of this item to:SearsAttn Andrew Butts2626 SE 122nd AvePortland, OR 97236
Answer
Dear Andrew,
I have requested the sample be sent out to you.
Respectfully,
MSEC
Date Posted:
11/22/2010 1:56:39 PM
Question
Please forward this email to a sales manager, or the appropriate person. I need a price quote on 10 fully functional, ready to use, AEDs. AED trainers, CPR manikins, AHA Books if you stock them, or can order them Heartsaver, BLS for HCP, PALS, ACLS, 20 First Responder Books, and 20 EMT-B books. Basically I need a price breakdown of each and every piece of equipment needed to instruct CPR classes, PALS, ACLS, First Responder courses, and EMT-B courses. But here''s the catch. . .I need it by this afternoon, or @ the absolute latest, tuesday @ noon. I have an opportunity for $25,000.00 in non traditional grant money available specifically to me, but it''s time dependent. I''ve been @ work all weekend, and have been unable to look every piece of equipment, and its price. The 25,000 is not a cash donation to me. . .its a payment directly from the Grantee to a medical supply company who can provide the needed equipment, books, and supplies, etc. Its not guaranteed @ this point, but the sooner the price list is complete, the application is submitted, and time is a factor. If anyone @ Boundtree is interested in this, let me know. I''m sure someone there works on commission. The best way to get a hold of me today is my email address listed below. This same email has been sent to your competitors. Thanks, Jon. Edwards Critical Care Paramedic AHA CPR Instructor 605 848-2003 ParamedicEdwards@hotmail.com
Answer
Dear Jon,
We carry AED's and CPR manikins, Which ones were you interested in?
Respectfully,
MSEC
Date Posted:
11/22/2010 7:00:00 AM
Question
I am looking for an Electric comfort recliner. I need a reclining chair that my father had control by himself, but he doesnt have the arm strenght to pull or push a lever.
Answer
Dear Lorraine,
Thank you for contacting us. We do have lift chairs that recline and everything is electrical. Please click on the following link:
Also, if you know his height and weight, you are able to find one that best fits him. Call us if you need help.
Respectfully,
MSEC
Date Posted:
11/21/2010 5:57:59 PM
Question
We are looking for Canfield dressing strip roll with radiopaque It comes in a roll and its for patients that come back to oral surgery office after wisdom teeth removal for dry socket. and we use these dressings with gingrass.
Answer
Unfortunately, this is not a product we carry. We have found a company that carries something similar called Dressol-X. Please feel free to contact them for pricing: http://www.rainbowspecialty.com/dressolx.htm
Date Posted:
11/20/2010 6:42:08 PM
Question
I will be traveling to Uganda in mid January. I will be bringing over some medical and other supplies to Bwindi Community Hospital. Can you advise me where I can obtain Pediatric Urine Collection Bags that have been returned because of a close experiation date?This particular item is in great need at the hospital and would help in the health care of these tiny children. Thank You, Diana
Answer
Unfortunately, this is not something we keep in our inventory. We may suggest contacting one of the sources below:
http://www.alibaba.com/showroom/pediatric-urine-bag.html
http://www.bikudo.com/product_search/details/15359/disposable_pediatric_urine_bag.html
Date Posted:
11/20/2010 11:57:06 AM
Question
We have purchased womens shoes from MSEC in the past including Order # 103249, 12-31-04. Are APEX and AMBULATOR competing brands Can you provide us a list of those shoes we have purchased as we need to place a new order. Shipping address had always been 8160 W. Hoover Pl., Littleton, Co 80123.
Answer
We do still have this shoe available:
http://www.medical-supplies-equipment-company.com/product/ppf/id/8627/new_prod_full.asp
Date Posted:
11/19/2010 3:14:30 PM
Question
Hi. We have a set of dual queen adjustable beds in our RV, but because the motor is in the box spring, and its on a non-removable platform, the bed is too tall. I'm looking for a better way, either manual or electric. If we take the legs off your model M003CCNKM, would it still work Thanks!
Answer
Unfortunately, removing the legs on the bed will not work. The cranks on the manual beds are located right at base of the platform and will not be able to turn without floor clearance. On the electrical beds, the motors are located below the base as well. The best solution may be the Hi-Low beds. Please take a look at our selection Hi Low Hospital Beds or call us for more information at 877-706-4480.
Date Posted:
11/19/2010 2:17:32 PM
Question
COULD YOU PLEASE LET ME KNOW THE SPEED RANGE OF 540 CLINICAL TREADMILL
Answer
Thank you for your inquiry. The speed range on our clinical treadmill is 1-10 MPH.
Date Posted:
11/18/2010 9:28:24 PM
Question
How tamper proof is the locking mechanism on the doors; we are considering specifying this cabinet for a medical office in a Corrections Facility.
Answer
Dear Ceci:
Thank you for your inquiry. These cabinets and locks are especially designed for industrial applications and facilities with high risk of vandalism. This cabinet would certainly be applicable for correctional facility setting. Ultimately, if someone wants to get into this cabinet, given adequate time and proper tools, they will. But the 22 gauge steel door and 14 gauge steel mesh will make the effort much more difficult in comparison with other commercially available non-vandal proof cabinets.
Date Posted:
11/18/2010 3:34:20 PM
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