Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Hello,I found a bottle of iodoform packing strips from an old injury dated sept 2007.I have a new injury and was wondering if it was still safe to use if needed.bottle was opened for use but has been stored sealed in a bag in controlled environment in closet.

Answer

Dear Frank:

Thank you for your inquiry.  If the bottle is beyond the posted expiration date, we would recommend purchasing a new set of strips. 

Date Posted:
6/15/2011 11:10:24 PM

Question
I have the maxima III tens unit and it wont work. Do u know where I can get it fixed or how to troublshoot it I put new leads on it and a new battery but still won't work the red lights come on but that's it. It sat unused for approximately 2 years. Worked last time I used it now nothing.

Answer

Dear Nancy:

Manufacturers contact information should come with the unit in the original packaging.  We would recommend you contact the technical support for further assistance. 

Date Posted:
6/15/2011 10:49:49 PM

Question
What is your process for our company to sell our patient lift systems? www.tindallautomation.com for details of our products.

Answer

Dear Barry:

Thank you for your inquiry.  We had a chance to look over your products.  We belive it has market potential.  However, we do not do onsite installations and would only be interested in a drop ship arrangements.  If this is something which may interest you, you can contact Gary Gorodetsky at 713-706-4320 to discuss further details.

Date Posted:
6/15/2011 2:25:27 PM

Question
hello, I am from Honduras looking for some product, please let mi know if you have them, Cant. Descripcion 1 lubricator Pump M210 # de parte MP40.102032 para maquina trituradora de desechos bio infecciosos T-2000 2 Blue Push Botton S9 # de Parte AB08 RL 000001 2 Unloading Cover Pressure Detector seal 0.5-10 Bars # FC 1046.G # de Parte MP80.10.00010 2 Unloading Cover Pressure Detector seal 0.5-10 Bars # FC 1046.G # de Parte MP80.10.0001 1 Air regulator with Oil Feeder Complete 3 Solenoide Valve 3/2 G 1/4 24 VDCEV11 # de parte AF03.PN.02014 AD35.PN.00003 3 Solenoide Valve 5/2 G 1/8 24 VDCEV11 # de parte AD37.PN.53018 AD37.PN.52019

Answer

Dear Javier:

Thank you for your inquiry. Unfortunately, we do not sell individual parts. Please contact www.somatechnology.com for parts.

Date Posted:
6/15/2011 12:23:03 PM

Question
The picture does not show the drain. Must you remove the bag from your waist to empty. What about atube to reach the toilet

Answer
Joe, the belly bag is emptied through a drain tube with a twist valve that is in the approximate position of the urethra. It also features an anti-reflux valve. Thank you for your inquiry, and let us know if we can assist you further.

Date Posted:
6/15/2011 12:06:47 PM

Question
whats the high on this products, looks like 3 inches...is this 3 inches highdo you have a similar soft collar less than 3 inches high?thank you, I appreciate your helpGiovanna

Answer
Thank you for your inquiry. The height on this cevical collar is actually 2.5in high.

Date Posted:
6/15/2011 6:09:16 AM

Question
I would like to know the dimensions of this back pillow please.

Answer
Linda, this body positioner is 28in L x 10in W (base) x 8in H. Thank you for your inquiry.

Date Posted:
6/14/2011 9:22:49 PM

Question
Will this platform attachment for walikers work with a cane with four prongs at the base of cane

Answer

Dear Mr. Low:

This attachement would be too unstable for a cane and would not be recommended.

Date Posted:
6/14/2011 4:41:30 PM

Question
Im looking for some type of brace or attachment to add onto a walker. My mother has limited use of right hand and cannot grip a walker firmly. Relying on the use of a cane is putting strain on one side of her back.

Answer

The item that may be of use for your mother is a platform attachment, this allows the user to rest their forearm on a "crutch" that attaches to the walker:

http://www.medical-supplies-equipment-company.com/product/ppf/id/5325/new_prod_full.asp

Date Posted:
6/14/2011 1:36:12 PM

Question
Dear Please quote one set of Spirotrac PC Spirometry System w Software that the item 10077VIT.

Answer
We will follow up with quotation. 

Date Posted:
6/14/2011 3:37:19 AM

Question
Can you confirm that this item is:1 a thermal paper2 roll3 63mm wide4 grid is 50mm wide with 1mm increments

Answer

Mark,

1. Yes, it is thermal side-in

2. Yes, it is a roll

3. Yes, it is 63 mm wide

4. We should be receiving a new shipment of this paper on Monday, so although it is likely that it has a 50mm wide grid with 1mm increments, I would have to wait until then to give you a definitive answer.

Thank you for your inquiry, and let us know if we could be of further assistance.

Date Posted:
6/14/2011 2:22:55 AM

Question
I need to keep my foot dry when bathing due to wart removal. Where can I purchase a rubberized bootie or sock? I imagine like a rubber glove for feet. Please advise.

Answer

We have a product which may be of help to you.  It is called a bath guard and slips onto the extremity you will use it on and is sealed tight with a velcro strap. 

http://www.medical-supplies-equipment-company.com/product/ppf/id/2872/new_prod_full.asp

Date Posted:
6/13/2011 7:04:00 PM

Question
How does the hospital privacy curtain mount/anchor to the track. Is there certain requirements for blocking/backing? Please advise Thanks

Answer

Dear Dwight:

Thank you for your inquiry.  The privacy curtain kits come with the curtains, track and guides with hooks.  The guides are inserted into the track and the curtain is then attached onto the hooks.  End stops may also be required to keep the guides from slidding out of the track.  Track configuration can be cut to your specifications.  The track can be suspended from a drop or hard ceilings.  Track mounting hardware is not included, but can be purchased at any local hardware store.  For any other questions please contact toll free at 877-706-4480.

Date Posted:
6/13/2011 6:49:48 PM

Question
Do yall sell gauze used for surgery And if ya'll do , what kind of gauze is it?

Answer
We carry all types of gauze, including sterile. Take a look at our wound care section, and you will find gauze in the third column. There, you can make a selection based on the size and form of gauze you require. You will be able to find 100% cotton gauze for those with latex allergies. Thank you for your inquiry.

Date Posted:
6/13/2011 5:14:40 PM

Question
Is this disposable sheet water resistant? My father is a very old man and mostly takes his daily bath in bed. Can you tell me composition of material?

Answer
This item is not water resistant.  It will withstand fluid within limitations, however at some point may be absorbed.  The item is made of a tissue/poly blend.

Date Posted:
6/13/2011 4:28:08 PM

Question
how many people can this tub holds

Answer

Dear Mr. Thomas:

This 105 Gallon Sports Trainer Whirlpool is designed to be used by one individual at a time.

Date Posted:
6/13/2011 2:29:19 PM

Question
Hi, We have a hydraulic gurney in our vet hospital and the hydraulic system doesn't work any more. Can you recommend a repair company near Oakland California? Thanks!

Answer

Dear Genny:

Thank you for your inquiry.  If you can identify the manufacturer of the gurney and lift (there are generally labels affixed somewhere on the units), then you can look up the manufacturer online and contact their tech support/ service department for an authorized service dealer in your area. 

Date Posted:
6/13/2011 1:56:17 PM

Question
so do have a hypertonic saline solution for inducing sputums for purchase.

Answer
Unfortunately, we do not have this type of product in our inventory. 

Date Posted:
6/13/2011 9:39:52 AM

Question
What type of electrodes does this machine use, and what are the sizesWhat accessories come with the machine?Is there a pencil electrode?Your urgent reply please.Thank You.

Answer

Porduct information, in detail, may be found at the links below:

http://www.mettlerelectronics.com/images/products/neurom%08%08usc_stim/294man.pdf

http://www.mettlerelectronics.com/images/products/neurom%08%08usc_stim/294_Specifications.pdf

http://www.mettlerelectronics.com/images/products/neurom%08%08usc_stim/Jazz_brochure.pdf

Date Posted:
6/13/2011 3:23:46 AM

Question
My dad has a hospital bed at home. He has chronic hip and back pain. He gets sores on his legs due to poor circulation also. His back gets real sore so he never stays put on his bed for long. Any suggestions on a type of mattress that would be good for someone like that

Answer

Certainly, there are options for the needs your father has.  First of all, I will advise the item E004SNMISG you are inquiring about is a discontinued item which is inactive on our website.  Below are available options for your needs:

Aero-Pulse Alternating Pressure Pump and Pad - Sits atop a standard mattress

http://www.medical-supplies-equipment-company.com/product/ppf/id/12616/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/19220/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/19222/new_prod_full.asp

Date Posted:
6/12/2011 7:16:30 PM

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