Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

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Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
What is a typical mounting height for this product

Answer
Dear Tyya: The Illuminators should be mounted at or above eye level. 6-6.5ft off the ground should be sufficient.

Date Posted:
9/12/2016 10:08:58 AM

Question
Need this product to use at my sons school. Pls clarify how this is placed on the toilet seat -- "snaps onto toilet bowl". Do you have to raise toilet seat and then secure or does it rest on top of seat Since it will be used in a "public" stall, raising the toilet seat andsecuring may be unsanitar

Answer
Dear Ms. Bear: Thank you for your inquiry. The ring snaps into the top of the existing seat.

Date Posted:
9/11/2016 12:54:51 PM

Question
Do you do third party billing, such as Medicare?

Answer
Thank your for your inquiry. We do not do third party billing.

Date Posted:
9/8/2016 3:03:18 PM

Question
I need pricing and delivery information on some of your fabric, approximately 10 lineal yards. The only information I have is that it is your fabric, 100% Polyester antimicrobial treated 12 OZ color Oyster. I had difficulty locating this on your website - thanks.

Answer
Dear Jan: Thank you for your inquiry. One of our staff members will be in touch with you shortly.

Date Posted:
9/7/2016 8:00:51 PM

Question
I am writing you this follow up email per our chat conversation last week. As mentioned, we are in the final phases of finishing our online Wound Care Supply store. This site is still under construction, and our projected opening is this fall, October 17th. This is our target date. During our chat, I asked one of your representatives if you sell to resellers, such as myself, and do you drop ship. They said yes, and to write back for further info. Please email us for further questions that we have.

Answer
Good Morning, Thank you for contacting us. I will send you a new e-mail with further details. thank you!

Date Posted:
9/7/2016 10:00:04 AM

Question
Can you tell me the CRI and Kelvin Color Temperature for these lights Thanks, jason Fitzgerald

Answer
Dear Mr. Fitzgerald: Thank you for your inquiry. for LED 3ft Long Wall Mounted Patient Room Light, 00L78741DWAL CRI is 80+. The color temp is 3500K. Please let us know if you would like a quote.

Date Posted:
9/6/2016 5:02:02 PM

Question
I have an inquiry for VOLUMETRIC INCENTIVE SPIROMETER 4000-5000ML ? Qty: 500 EA. KINDLY SEND ME A QUOTE WITH BEST PRICES, WARRANTY, DELIVERY DETAILS, BROCHURE, USER MANUAL, WEIGHT AND DIMENSIONS.

Answer
Good Morning, thank you for reaching out to us. A formal quote will be sent to you in another e-mail.

Date Posted:
9/4/2016 10:09:45 AM

Question
Hi, I am looking for a full sized male manikin that might allow for "breathing". Is this the one Is there one you might recommend? Thanks! Lindsey

Answer
This manikin would be a good match for your requirements. http://diagnostic-supplies.medical-supplies-equipment-company.com/product/adult-cpr-manikin-with-light-controller_24606.html

Date Posted:
9/2/2016 10:48:27 AM

Question
Can you add two pull-out shelves to this table Thank you!

Answer
Dear Ms. Hansen: For the following treatment table models we can add drawers or shelves. Please see below. Please let us know your preference. If you would like a formal quote, please provide us with a delivery address and let us know if you have a loading dock or require inside delivery. http://www.medical-supplies-equipment-company.com/rehab/product/treatment-table-with-pull-out-shelves_24995.html http://www.medical-supplies-equipment-company.com/rehab/product/cabinet-style-laminate-treatment-table-30in-w_30308.html Slide Out Shelf ? Accessible from either side of table; 9" (22.86cm) wide ? On tables with an adjustable backrest, shelf can only be positioned on the opposite end from the backrest Drawer: Euro-style drawer with metal sides and laminate bottom and ends ? Holds up to 75 lbs. (34kg) under normal use

Date Posted:
8/29/2016 5:16:10 PM

Question
We need storage under the table... drawers and/or shelf w/ door; do you offer that option Thank you!

Answer
Dear Ms. Hansen: For the following treatment table models we can add drawers or shelves. Please see below. Please let us know your preference. If you would like a formal quote, please provide us with a delivery address and let us know if you have a loading dock or require inside delivery. http://www.medical-supplies-equipment-company.com/rehab/product/treatment-table-with-pull-out-shelves_24995.html http://www.medical-supplies-equipment-company.com/rehab/product/cabinet-style-laminate-treatment-table-30in-w_30308.html Slide Out Shelf ? Accessible from either side of table; 9" (22.86cm) wide ? On tables with an adjustable backrest, shelf can only be positioned on the opposite end from the backrest Drawer: Euro-style drawer with metal sides and laminate bottom and ends ? Holds up to 75 lbs. (34kg) under normal use

Date Posted:
8/29/2016 4:57:05 PM

Question
Hello, Item #521PCIH; patient transport stretcher states that you can upgrade to include 3inch mattress, can you tell me what price would be with the upgrade.. thank you

Answer
Dear Ms. Richard: Thank you for your inquiry. A quote will be emailed to shortly.

Date Posted:
8/26/2016 9:39:45 AM

Question
I am looking for 12, 14, 16, 18 gauge surgical grade spool wire. I was wondering if your company carried all of these sizes. Please let me know what you have available.

Answer
Dear Ms. Mascher: Thank you for your inquiry. We only offer surgical grade wire from 18-36 gauge. Please let us know if you have any other questions.

Date Posted:
8/25/2016 9:18:33 AM

Question
I am a cross country runner and need an si belt while running. Will this be okay to run in will it slip? is it Velcro? Are there returns if it does not fit? I need to order one as soon as possible so please get back to me. Thank you!

Answer

Date Posted:
8/20/2016 4:04:43 PM

Question
Can this be used for hot and cold applications

Answer
Dear Chelsea: Thank you for your inquiry. Yes the tub can be used for both hot and cold water treatments. Please let us know if you would like a formal quote.

Date Posted:
8/18/2016 4:40:49 PM

Question
4 Drawer Mini Lightweight Aluminum Crash Cart Item# 9633-ALRSUWLH Can this product be ordered without the bumpers and 3 or 4 wheels casters? Thank you!

Answer
Dear Bettina: Thank you for your inquiry regarding 4 Drawer Mini Lightweight Aluminum Crash Cart. We should be able to make it without the bumpers, but please clarify what you mean by 3-4 casters. I look forward to hearing from you.

Date Posted:
8/18/2016 12:04:07 AM

Question
Please send me a quote for one Item# 43TLLUX Thanks.

Answer
Dear Dan: Thank you for your inquiry. In order to assist you better, could you please provide us with a delivery address and the desired quantity.

Date Posted:
8/12/2016 9:45:58 PM

Question
how much doe the walker way and are the back wheel wider than from

Answer
Dear Ms. Dorothy: Thank you for your inquiry. Both front and rear wheels are 8 inches in diameter and 2 inches wide. The walker weighs 26 lbs. Please let us know if you have any other questions. You can also place the order online. It will be delivered to you within 3-4 business days.

Date Posted:
8/11/2016 2:06:44 PM

Question
Marketing / Sales Director I would appreciate if you would consider including our products into your distribution. As the manufacturer you will receive our best direct discounts. Point-O-Care.com offers unique adaptive products to improve the Healthcare Workplace. Products include: -Dispensers for Infection Control -Mobile height adjustable tables -Wall desks -Security boxes -Rail Mounted Accessories. We offer modified products and custom colors at your request. Please visit our web site at www.point-o-care.com. Regards, Jeff Tyner President CND Products / Point-O-Care.com 616-361-1000

Answer
Dear Jeff: Thank you for your interest. Please email us dealer prices to inquiry@msecompany.net. We will review your selection and will contact you shortly thereafter.

Date Posted:
8/11/2016 10:47:52 AM

Question
Can you tell me what types of bulbs this light fixture uses

Answer
Morning Leslie: We have these lights available in both LED and fluorescent. Fluorescent lights are made in Europe and are actually more expensive than the USA made LED lights. We have LED in stock in US. Depending on the scope of your project we may be able to offer you better pricing. Please call Gary at 713-706-4480 x 104.

Date Posted:
8/11/2016 8:58:21 AM

Question
Can i train 2 to 3 carts together and do you sell a linkage set to connect them

Answer
Morning Pete: I spoke with engineering and found out that we actually do offer a tow hitch for our bulk carts. I emailing you a couple images separately. Let me know if this is something that may work.

Date Posted:
8/10/2016 5:42:32 PM

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