Ask The Pros:

Question
My mother uses an easy-lock raised toilet seat. There is a sponge area in front of it that is very dirty and needs replacing; however, I don't know what to ask for. I was told it is something like a filter. Do you have any idea what it is or where I can get one from? I would appreciate your assistance

Answer

Dear Ms. Yale:

Thank you for your inquiry.  Although, we do carry the easy-lock toilet seat, we do not sell replacement parts for that unit.  We wish that we could offer you further advise at this stage.

Good luck with your search.

Respectfully,

Date Posted:
2/18/2004 1:43:25 PM

Question
wher can i find a "condom catheter"? and how it is used? thank you

Answer

Dear Lyle:

Thank you for your inquiry.  We carry:

• Texas-Style Condom Catheter
  With 5(1/2)"L x 3/4"W foam strap.
• $101.95 for a case of 144

Date Posted:
2/18/2004 11:08:53 AM

Question
I would like to know your price for the Hitachi 912 available from next month.Thanks in advance

Answer

Dear Tamitti:

Thank you for your inquiry.  We are accepting offers at this time.

Respectfully,

Date Posted:
2/18/2004 10:49:42 AM

Question
My daughter is recoverying from ACL surgery. When I was recoverying from similar surgery, I used an orthotron to recover and return to my pre-injury speed. I'm interested in purchasing one. Thanks for your assistance.

Answer

Dear Dr. LeNoir:

Thank you for your inquiry.  At this time, we do not have this unit available.  We will also check with our suppliers to find out if they may have the unit in stock.  If we are successful in locating this equipment within a resonable period of time we will contact you via mail.

We wish your daughter a speedy recovery and please do not hesistate to contact us with any other request.

Respectfully,

Date Posted:
2/16/2004 4:07:00 PM

Question
I am in Toronto, Canada. Where can I find the lowest price, used hospital bed, which it can help old person to sit and lie down at home? What is its price? How to order it?

Answer

Hi Serena:

Thank you for your inquiry.  Are you looking for a manual, semi-electric or electric bed?  We actually have a distributor in Canada that has used medical beds in stock.  Let us know what type of bed are looking for and we will be happy to help you.

Respectfully,

Customer Service Dept.

Date Posted:
2/16/2004 11:56:22 AM

Question
I have an explosion proof operating light made by Castle company of Rochester NY made possibly in 50s'60'(?). It has a weighted 24inch pancake base, a telescoping shaft which extends from 4ft to 7ft and a balanced, floating neck that extends out aprox. 24inches to hold an osccilating 24inch aluminum shrouded explosion proof light fixture. I can't seem to find any scource on line for priceing its value. If you know of any way of locating info, or providing some of your own I would greatly appreciate it. I can send jpegs.thanksJon

Answer

Dear  Jon:

Thank you for your inquiry.  We will check with our suppliers to find out if such a unit is still manufactured.  If we are successful in locating this equipment within a resonable period of time we will contact you via mail.

In the mean time, please do not hesistate to contact us with any other request.

Respectfully,

Date Posted:
2/15/2004 4:07:40 PM

Question
I am trying to find a foam handgrip replacement for a cane. Can you help?thanks,Liidia

Answer

Dear Lidia:

Tahnk you for your inquiry.  Unfortunately, we do not carry foam handgrip replacement at this time.

Respectfully,

Date Posted:
2/14/2004 10:49:30 PM

Question
i am looking for ethylene vinyl acetate foam soles 2" thick. I was told it is available only in U.S and U.K let me know if it is available.thanks

Answer

Dear Vinai:

Thank you for your inquiry. However, we are not aware of such a product.  Good luck with your search.

Respectfully,

Date Posted:
2/13/2004 3:51:31 PM

Question
Hi,I'd like to have some information about what there's inside coldhot pack.I want to know what chemical materials there are inside?Thank you so much!

Answer

Dear Claudia:

Thank you for your inquriy.  Please provide us with a item number so that we can better assist you.

Respectfully,

Customer Service Dept.

Date Posted:
2/13/2004 12:41:03 PM

Question
My wife has requested that I find a bottle warmer for KY Jelly, she said that her OB has one in his office. Where can I find such an item. Thank you for your assistance in this matter.

Answer

Dear Mr. Hall:

Thank you for your inquiry.  What are the dimensions of the bottle in question.  Please advise.

Respectfully,

Customer Service Dept.

Date Posted:
2/11/2004 1:59:19 PM

Question
Just wondering if you could make any recommendations on TENS units for tension headache treatment.

Answer

We would first of all recommend Headache Ice Pillow,  Item #: 804ROCMM

As far as TENS units are concerned, they generate a direct current that creates an electrical field over the treated area that, theoretically, changes blood flow.  The positive pad behaves like ice, causing reduced circulation to the area under the pad and reduction in swelling; the negative pad behaves like heat, causing increased circulation, reportedly speeding healing.  You may wish to take a look at the following products:

Date Posted:
2/11/2004 12:23:29 PM

Question
Can you help me locate a hernia mesh that actually goes inside the body to help support the internal organs?

Answer

Dear Cris:

Thank you for your inquiry. However, we do not carry this product at this time.

Good luck with your search.

Respectfully,

Customer Service Dept.

Date Posted:
2/11/2004 11:05:20 AM

Question
My husband has asthma and needs something to elevate the head of the mattress at night. Do you have such a product?

Answer

Date Posted:
2/10/2004 7:56:54 PM

Question
Hi, I would like to purchase a nonin onyx pulse oximeter for my father. Where would be the best place or web site I should say that I could purchase it? Thanks for your help, Garen

Answer

Dear Garen:

Thank you for your inquiry.  Are you looking for a new or a used unit?

Please advise.

Date Posted:
2/10/2004 12:33:47 AM

Question
In the hospital they have a devise that fits on feet and legs that squeeses the legs and feet to keep circulation going. What is it and where can I get one. Thanks

Answer

Dear Ms. Johnson:

Thank you for your inquiry.  What you are referring to is called compression stockings.  You can look at our selection by clicking here.  Please make certain to contact you doctor about the recoommended compression for your stockings.

Respectfully,

Customer Service Dept.

Date Posted:
2/9/2004 4:19:28 PM

Question
I am trying to buy nasal bulb syringes for irrigating my sinuses and all I can find are tiny syringes for infants. Help!

Answer

Dear Ms. Aspedon:

Thank you for your inquiry.  We carry Breathe-Ease XL Nasal Wash System,  Item #: 3010-71NEG

The Nasal Wash System with Lavage Bottle and Breathe-ease Irrigation Solution.

Breathe-easeXL™ is a complete sinus care program. The nasal wash system with Lavage bottle includes everything needed for a proper nasal irrigation technique and can be used by children as well as adults. Breath-easeXL gently washes away allergens, dust, and pollens.Breathe-EaseXL™ solution incorporates Xylitol and addresses the source of ear and sinus infections. It also stimulates the body's own washing of the nose reducing problems with allergies and asthma.

Hopefully, this may help you.

Respectfully,

Customer Service Dept.

Date Posted:
2/9/2004 1:23:57 PM

Question
how much would it cost to supply a new medical office for a general practioner?

Answer

Dera Dr. Isgette:

Thank you for your inquiry.  In order to assist you, we would need to know certain specifics about your operation.  Please call us toll free at 877-706-4480 or call Gary Gorodetsky at 713-706-4320.

Respectfully,

Customer Service Dept.

Date Posted:
2/9/2004 2:14:38 AM

Question
I AM LOOKING FOR A DEVICE THAT CAN BE INSTALLED AT EACH END OF TUB WHERE YOU GET IN & OUT TO PREVENT WATER FROM SPLASHING OUT. IS THERE ANYTHING LIKE THAT.I THOUGHT AWHILE BACK I SAW SOMETHING THAT WAS HARD PLASTIC THAT HAD AN ADHESIVE TO INSTALL ON THE TUB LEDGE. THANK YOU.

Answer

Dear Ms. Zurilla:

Thank you for your inquiry.  However, we are not aware of such a product.

Good luck with your search.

Respectfully,

Customer Service Dept.

Date Posted:
2/8/2004 1:53:53 PM

Question
do you sell assure 3 meter?

Answer

Dear Catherine:

Thank you for your inquiry.  We only carry Assure Blood Glucose Monitoring System at this time.  Please contact toll free at 877-706-4480 with any additional questions.

Respectfully,

Customer Service Dept.

Date Posted:
2/8/2004 1:42:44 AM

Question
I have a Inspiration Healthdyne 323 compressor-driven nebulizer. the filter needs to be replaced but I can't seem to locate one. Could you please provide me with information on how or where I may acquire such filter. Thanks

Answer

Dear Mr. Mendez:

Thank you for your inquiry.  However, we do not carry a replacement filter for Healthdyne 323 compressor-driven nebulizer at this time.

Respectfully,

Customer Service Dept.

Date Posted:
2/7/2004 1:00:34 PM