Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Do these rip easily or does it take a little force to get then to rip Is their a way to get a small sample or just buy one sheet to test?

Answer

Dear Mr. Cooskon:

Thank you for your inquiry.  These sheets are durable and will not fall appart under normal application.   Unfortunately, these products are only available in case quantities. 

Date Posted:
6/21/2010 1:07:28 PM

Question
Hi we can use this lense in telescope or not

Answer

The objective lens is the primary component of image formation in the microscope. The intermediary lenses in the optics body and the eyepieces make this primary image larger or smaller as desired. The focal length of the objective lens determines its distance from the specimen. For example, an objective with a 250mm focal length will position the lens (or bottom of the optics body) approximately 250mm (10 inches) from the patients mouth.

 

Date Posted:
6/20/2010 12:00:28 PM

Question
What is the inseam of these 100 cotton scrub pants Or do you carry them in talls? Thank you, M Thomas

Answer
The standard inseam on all of our scrub pants is 31in.  The only scrubs offering a longer length are our Angelstat Extra Long Scrub Pants which have a length of 34in.

Date Posted:
6/19/2010 5:33:45 AM

Question
were dont know what to do if the baby has boogers we have saline drops but he has tubes so we cant extract them ourselves what should we do ?

Answer
In this case, we would recommend you contact your pediatrician for a medical professional's advice. 

Date Posted:
6/19/2010 2:34:32 AM

Question
I work at a hospital in Rockford Illinois and we have the Biopatch product. We have varying opinions on what types of situations to use it for.Triple lumens Implanted ports? Chest tubes? Please advise if you can.

Answer

You may view additional details regarding the Johnson & Johnson BIOPATCH dressing at the site below:

http://www.ethicon360.com/products/biopatch-protective-disk-chg

Date Posted:
6/18/2010 9:56:11 PM

Question
Two questions: 1 I cant authorize my account...it won't send me an email 2 I need an email with shipping costs for an order I placed last night Thanks

Answer

Dear Ms. Hoch:

Please contact our offices at 877-706-4480 x 106. 

Date Posted:
6/17/2010 2:36:58 PM

Question
I am an intern at a hospital working on creating a virtual operating room for performing liver surgery on 3D CT scans using your equipment. can i have autoCAD images of the following products? http://surgical-instruments-supplies.medical-supplies-equipment-company.com/product/ppf/id/18892/new_prod_full.asp http://surgical-instruments-supplies.medical-supplies-equipment-company.com/product/ppf/id/20595/new_prod_full.asp

Answer

Dear John:

We do not have autocad images for any of our products. 

Date Posted:
6/17/2010 12:53:55 PM

Question
Can you please tell me the difference and the benefits between a gel mattress and an air mattress.thank you

Answer
Generally speaking, gel mattresses provide more support and air mattresses are better for blood circulation.  However, please keep in mind that there are many types of gel and air matresses with unique design features. 

Date Posted:
6/17/2010 10:55:21 AM

Question
I had in both knees meniscus surgery, I have been going to therapy and Dr. recommended me to keep using this kind of equipment to re-enforce my knees ligaments, is this the one I need Thank you

Answer

Dear Mr. Oriz:

Thank you for your inquiry.  Based on the overview of your condition, this device may suit your needs, but it is always best to consult with your physician before purchase and use.  Rx is required for the purchase of this device.  Rx can be faxed to 713-706-4161.

Date Posted:
6/17/2010 3:40:29 AM

Question
I will like to get a quote for a ultrasound michine fo veterinary purpose.Budget: 3k

Answer

Thank you for your inquiry. Regrettably, we can not recommend any of our ultrasound machines for veterinary purposes. We apologize for any inconvenience.

MSEC LLC

Date Posted:
6/16/2010 8:38:55 PM

Question
Do you purchase used equipment. We are an electronics recycling and asset recovery company and provide service to a number of hospitals. At present we have 50-60 used mobile workstations. Manufacturer is Stinger Medical. If any interest please let me know...

Answer
Robert, that you for your inquiry.  At this time, we do not expect any demand for workstations. 

Date Posted:
6/16/2010 3:26:13 PM

Question
Can this unit do thyroid measurements

Answer

Thank you for your inquiry. Regrettably, this ultrasound machine is used for mostly ABI studies and is not recommended for thyroid measurements.

MSEC LLC

Date Posted:
6/16/2010 2:09:55 PM

Question
How do you change the needle I dont see how to open the device to put in a new lancet.

Answer
This item has been discontinued and is inactive on our website.  We do have alternate lancing devices available if you may be interested.

Date Posted:
6/15/2010 11:38:05 PM

Question
Instructions for cleaning, chemical solution for cleaning and mantainance

Answer

Dear Yolanda,

Thank you for the inquiry. I am working on obtaining the information you requested. I will forward the PDF file once I receive from the manufacturer. Thank you.

Respectfully,

Christina Villa, MSEC Sales

Date Posted:
6/15/2010 8:35:39 PM

Question
we are interested in the OR bedsheets because of the color; are these just flat sheets does the case of 24 include 12 fitted sheets for the mattress?

Answer
Our OR Bedsheets only include flat sheets.

Date Posted:
6/15/2010 5:37:01 PM

Question
I was only able to locate this Mail-Away program for the 1.5 Quart size. Are there other sizes available for this program looks like it from the pic If so, what sizes are available and what are the prices?Thanks, Sarah

Answer

Dear Sarah,

Thank you for the inquiry. I just update our inventory. Please click the following link to see the different sizes and quantity we carry.

http://www.medical-supplies-equipment-company.com/SP/PPF/Param/281347_0_1_0/Products.asp

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
6/15/2010 2:29:48 PM

Question
Im the product manager for a medical device company and had a question on your scrubs. Are the 100 cotton scrubs the same grade that is used in the operating room or the grade used by nurses for offices If they are OR grade, can you embroider a logo?Thanks,James Hopper

Answer

These scrubs are used by surgeons, nurses and medical office staff.  They are not specifically classified as being "OR grade."  We do offer embroidery services, however this service is only for script embroidery.

H&H Creations does custom embroidery and offers logo embroidery.

Date Posted:
6/15/2010 12:56:19 PM

Question
I am purchasing biohazard bags to go inside of the 1 Qt Phlebotomy Sharps Container Item # H011507SDMMD. Can you recommend which size bag is appropriate to use with this productThanks, Sarah

Answer

Dear Sarah,

Thank you for the inquiry. The product you picked will work for the size of containter you have.  Item 212151NONMD (bags) will work for H011507SDMMD (sharps).

Respectfully,

MSEC

Date Posted:
6/15/2010 12:04:32 PM

Question
Hello, I have some Diabetic Customer leads for your company. They are on Medicare, or have other insurance, and wish to have their supplies shipped to their home. These are 100% HIPAA compliant as the patient contacted us. Also, I have customer leads that are in need of PowerScooters or Electronic Wheel Chairs. Here is my web site with more information: http://theleadsnetwork.tv/ Please contact me for further details and to set up a small trial. Thanks, Tony Durso 888-400-1955 AIM: tdurso19

Answer

Dear Mr, Durso:

Thank you for your generous offer.  However, MSEC does not accept Medicare or insurance reimbursements at this time. 

Date Posted:
6/14/2010 8:49:23 PM

Question
My name is Marissa Budhu and im in the process of supplying the hospital here at my country Trinidad and Tobago with bed sheets. Is this bed draw sheets appropriate for hospital bedI would also like to receive a few samples to start marketing to the following hospitals.Marissa

Answer

Dear Marissa,

The bed draw sheets are appropriate for a hospital setting. In fact, we sell to major hospitals in the United States that purchase these for their patient rooms.

Respectfully,

MSEC

Date Posted:
6/14/2010 8:09:55 PM

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