Ask The Pros:

Question
Dear Sir or Madame:I am looking to purchase an orthopedic walker with the following specs:1.) adjustable up to 96cm (37.80 inches)2.) 65cm wide (25.60 inches) between hand-grips (It could be slightly narrower, if needs be.)3.) support a patient weighing approx. 150-175 kg (325-375 pounds)4.) a 'feature' to help patient stand up from a seated position. (e.g., lower set of hand-grips as appears at http://www.medicalproductsdirect.com/risstarulsup.html) Thank you in advance for your assistance.Gregory Lloyd621 Jordan CircleFullerton PA 18052-7119

Answer

Dear Gregory,

We do not carry the walker you are inquiring about.  I am sorry for the inconvenience.

Respectfully,

MSEC Customer Service

Date Posted:
10/26/2006 12:18:57 PM

Question
HelloI am looking for 30 gauge, 1 inch length needles. I had precision glide, but could be another brand.

Answer

Dear Eunice,

Thank you for the inquiry.  We do have a 30 gauge, 1 inch length from Precision glide. It is not on our website but call in the order and reference item #BND305128. The price is $79.54 for a box of 100.

Please call me to place order.

Respecfully,

Christina Contreras  (1-877-706-4480 X 107)

MSEC Customer Service

Date Posted:
10/25/2006 7:02:08 PM

Question
I require an endoscope to examine the upper respiratory tract of race horses. kindly advise on equipment preferably reasonably priced used equipment

Answer

I have emailed this customer.

Date Posted:
10/25/2006 4:57:27 PM

Question
9040534888DNKGSI can a adult use this portable feding pump I am very active in my wheel chair and need a portable pump

Answer

Dear Gary,

This item is very light weight, in fact, it could fit on the back of your wheelchair.  I believe you may use it but it only holds a small amount of substance.

Respectfully,

MSEC Customer Service

Date Posted:
10/25/2006 10:29:51 AM

Question
I am looking for a power charger cord for a XL escape power wheelchair

Answer

Dear Mr. Polley:

We do not carry replacement parts for XL powerchairs.  Please contact the manufacturer for a list of authorized dealers in your area.

Date Posted:
10/25/2006 1:57:36 AM

Question
Do you have food tray for wheelchairs?. Please advice.Thank you.Tuyen Vu

Answer

Hello Tuyen Vu,

Thank you for the inquiry. We do have Item #: 0005RUDGSI.  It has the dimensions. 

Respectfully,

MSEC Customer Sevice

Date Posted:
10/25/2006 12:22:36 AM

Question
Looking for foam sleeve or protector to wear outside of cast during soccer games. Referees require this but don't really know what it is called. NEED IT ASAP!!!

Answer

Dear Tammy,

Thank you for the inquiry. However we do not carry this item. Try visting the following website:  http://www.cramersportsmed.com/

Sorry for the inconvencience.

Respectfully,

MSEC Customer Service

Date Posted:
10/24/2006 7:59:51 PM

Question
Do you have wine or burgandy scrub sets in xxxl? I did not see any sets online. Thank you

Answer

Dear Stella,

The closet color we have to wine or burgandy is Raspberry. It is very similar.  See items:

Respectfully,

MSEC Customer Service

Date Posted:
10/23/2006 5:25:06 PM

Question
do you have a meter that does not require pt. to insert strip?mom is legally blind and has difficuty inserting strip and getting blood on it.do you have a all in one meter? thank you for a email reply.

Answer

Dear Lenora,

Thank you for the inquiry, however we do not carry a meter that does not require test strips.  Please visit http://www.glucowatch.com/us/default.html for more information. 

Respectfully,

MSEC Customer Service

Date Posted:
10/23/2006 11:27:49 AM

Question
my boyfriend just recently started taking insulin.several times during the day he breaks out in a cold sweat.he is definitely irritable.will these symtoms go away?

Answer

Dear Julie:

Irritability may be a symptom of a broader issue.  If the problem persists you may wish to seek counseling or consult with a physician.

Date Posted:
10/22/2006 10:14:34 PM

Question
I would like to find out how many sheets are in the Comfeel Ulcer Care Hydrocolloid dressing 6x6, sterile...the product number is 8123LOCGSI

Answer

Dear Jordan:

Thank you for your inquiry.  There are 5 Comfeel Ulcer Care Hydrocolloid dressings per pack. 

Date Posted:
10/22/2006 2:06:27 PM

Question
I'm am currently doing a research assignment in regards to completing a purchase order from a medical supplies company, and I need to know the address of the company to fill the form. Thanks

Answer
The address is 6009 Richmond Avenue, Suite 200, Houston, TX, 77057

Date Posted:
10/22/2006 1:49:11 PM

Question
Do you know where I can buy men's pajamas that snap down the outer side? I need these badly and would appreciate your help.

Answer

Dear Jeaniece,

Thank you for the inquiry. We currently have two sizes in stock: Medium and 2XX. We sell them by the case or by the each ($12.80).  Look at Item #MHXY227MD to view the pants.

Respectfully,

MSEC Customer Service

Date Posted:
10/21/2006 5:31:27 PM

Question
looking for long, white, 100% cotton lab coat with cloth knot buttons and plain back (no belt). Size 41 Long.

Answer

Hello Elaine,

Thank you for the inquiry. We currently have a Men's Premium Full Length Cotton Lab Coat with Knot Buttons, 36-48. (100% Cotton).  Please see Item #: 713MD. on our website to get the specifics. (www.msecompany.net)

Respectfully,

MSEC Customer Service

Date Posted:
10/20/2006 10:48:56 AM

Question
i am looking for encasing....for pillow, matress and box spring...what are your prices for a king bed and twin.

Answer

Dear Dawn,

Thank you for the inquiry, however we do not carry the encasing for a king or twin bed. We only have encasing for medical beds. The dimensions are 36" x 80" x 5".

Respectfully,

MSEC Customer Service

Date Posted:
10/19/2006 5:46:33 PM

Question
LOOKING FOR A HI-LOW TREATMENT TABLE.

Answer

Dear Cyndi,

Thank you for the inquiry. We have several hi-lo treatment tables. Please visit our website (www.msecompany.net) and in the proudct search (upper right hand corner) please enter "hi-lo".  When you receive the search results, click on "Hi-Lo" and it will take you to a page full of treatment tables.  If you should have any questions, please call us at 1-877-706-4480  and ask to speak to Christina (EXT 107).

Respectfully,

MSEC Customer Service

Date Posted:
10/19/2006 1:06:02 PM

Question
I'm wanting to buy Coverflex tubular bandages.

Answer

Dear Melody,

Thank you for the inquiry. We do not have the Coverflex tubular bandages, however we do have the Surgitube Tubular bandages.  Take a look at our website, under product search enter "tubular".  When you get your search results, click on "TUBULAR" and it will take you straight to all we have to offer. 

www.MSECompany.net

Date Posted:
10/18/2006 3:24:03 PM

Question
I just wanted to know if you have an oximyzer available for a patient with an order for it. Thank you.

Answer

Dear Jocell,

We have nasal cannulas.  Is that what you are looking for?

Respectfully,

MSEC Customer Service

Date Posted:
10/18/2006 7:52:40 AM

Question
We are using an industrial lift that operates as a Hoyer in our home. We want to attach a sling but need a hanger that will accommodate the sling at four points. I can't find "hangers" on your site. Do you have hangers that fit on the end of a hoyer/or other lift to connect to a sling?

Answer
Kristy contacted

Date Posted:
10/17/2006 10:05:40 PM

Question
I'm looking for Door privacy seals for the hinge side that block the view behind the door when it's open.

Answer

Dear Patrick:

Thank you for your inquiry. We do not offer the product you had described.

Date Posted:
10/17/2006 7:37:08 PM