Ask The Pros:

Question
I bought an Exo via my doctor some years ago and have had to resurect it - have lost the instructions & can't work out how to fit the head halter - searsed the net with out joy-maybe model superceded? Do you have a PDF?Thanks Geoff.

Answer

Dear Geoff,

Thank you for the inquiry, unfortunately this product has been discontinued from our inventory.

Respectfully,

MSEC
 

Date Posted:
11/25/2009 11:30:16 PM

Question
Is the covering for the heel lift made of real leather?

Answer
11/26/2009 6:25:09 AM
 

Date Posted:
11/25/2009 10:37:39 PM

Question
twest

Answer
 TEST BACK

Date Posted:
11/25/2009 4:26:31 PM

Question
Is there a turbine option that fits a tradional built in bath tub?

Answer

Unfortunately, none of the turbines we have are suited for use with a home bathtub.  We might suggest trying this website:

http://www.promolife.com/out-of-stock/portable-bathtub-whirlpool/prod_1954.html

Date Posted:
11/25/2009 12:44:47 AM

Question
What company manufactures this binder?I am trying to locate two 2 DALE 811 abdominal binders.

Answer

Date Posted:
11/24/2009 6:17:25 PM

Question
We are looking to purchase 6 stretcher pads that measure 26x76x2. I need a quote on this if possible. Thanks

Answer
11/24/2009 4:01:42 PM
 sent quote to customer BES 11/25

Date Posted:
11/24/2009 3:15:40 PM

Question
What is the height of the cart. Width is 24 and the Lenght is 60 but what is the height?

Answer

Sent email & Quote.

Date Posted:
11/24/2009 11:18:23 AM

Question
Will this model measure profusion below 70% for somone with sever pulmanory hypertension.

Answer
emailed Medical Concepts for help on this question. CV 12/1
 

Date Posted:
11/24/2009 9:52:29 AM

Question
Are these face masks designed to guard against the swine flu as well as other flu and germs?

Answer
 Below is some information which maybe able to provide some answers as they relate to your question:

The intended use of a surgical / procedure mask is to help prevent large particles expelled by the wearer (e.g. spit, mucous) from reaching the patient or work environment. Some surgical masks also have fluid resistant properties to help reduce the risk of splashes or sprays of blood, body fluids, secretions and excretions from reaching the wearer's mouth and nose. Fluids contacting the outer surface of the surgical mask will not immediately soak through to the interior of the surgical mask and contact the wearer's lips or skin.

Surgical masks are not designed to pass a fit test. Flat surgical masks fit loosely over the face leaving large gaps between the mask and the wearer. It is unlikely that most of the air will pass through the mask material. The air (and any airborne particles) will go through the gaps. Cup or Cone shaped surgical masks appear to fit tighter to the face, but they are not designed to seal to the face and cannot be relied upon to provide respiratory protection.

Surgical masks are typically donned for a specific procedure. For infection control purposes masks are typically disposed of after each procedure/patient activity.

In the United States, surgical masks are cleared for sale by the Food and Drug Administration (FDA). The FDA reviews data submitted by the manufacturer but does not test the surgical mask. The FDA only allows the sale of products that meet their minimum requirements based on the data supplied.
Common tests for surgical masks include: particle filtration efficiency (PFE), bacterial filtration efficiency (BFE), fluid resistance, differential pressure and flammability.

PFE: The PFE test is a quality indicator for healthcare surgical masks. The PFE test is not an indicator of respirator protection performance The filter media of a surgical mask with a very high (>95%) PFE may be less than 70% efficient when tested with the NIOSH N95 test method. The results of the surgical mask PFE testing and NIOSH filtration efficiency testing should not be compared. Conditions of the PFE test include:

• Polystyrene latex sphere test aerosol approximately 0.1 m in size;
• Airflow rate of 28 liters per minute (lpm). o Unneutralized test aerosol.
• No preconditioning

BFE: This test assesses the ability of a mask to provide a barrier to large particles expelled by the wearer. It is not a filtration efficiency test and it does not evaluate the mask's ability to provide any protection to the wearer. Two methodologies are available: the "Modified Greene and Vesley Test or ASTM method F2101-01. Fluid Resistance: The fluid resistance test is typically conducted based on the American Society of Testing and Materials (ASTM) Test Method F 1862 "Resistance to Penetration by Synthetic Blood" which determines the mask's resistance to synthetic blood squirted at it under varying pressures.

Date Posted:
11/24/2009 7:45:35 AM

Question
Kindly send me the quote for hospital over bed tri-lights

Answer
11/24/2009 8:50:48 AM
 

Date Posted:
11/24/2009 7:45:18 AM

Question
Where is my confirmation e-mail for sacro lumbar brace ordered yesterday?

Answer

Dear Margaret:

 Your confirmation has just been re-sent to moresis@cwjamaica.com.  If you do not receive your confirmation, please contact our office from 8 am to 5 pm CST. Your order has been shipped out and you should expect delivery later this week.   Thank you for your business.

Date Posted:
11/23/2009 10:23:10 PM

Question
Hi, are these caps in red and blue on the flag? in the picture it looks different I have look high and low for this Am/flag print,if so I am interested in a case. Will wait for response thank you for you business Dora

Answer
11/23/2009 8:20:37 PM
 sent customer swatch

Date Posted:
11/23/2009 8:17:17 PM

Question
Is that a slide out baby changing surface on this bassinet? It's hard to tell from the picture.

Answer

Jill,

The image reflects the optional sliding extension shelf.  This part is not included and can be added for an accessorial fee.  I will follow up with a price quotation.

Respectfully,

Brittany Steffen-Smith
brittany@msecompany.net

Date Posted:
11/23/2009 5:56:45 PM

Question
Can this be used to assist with changing a large patient in bed? If not could you tell me what would help with this assisting me in holding my father up while changing him.

Answer

 Dear Heather:

Thank you for your inquiry.  This product is not recommended for the application you have described.  Could you please tell us more about the current condition of your father so we can better assist you:

• Weight
• Height
• Age
• Physical condition (i.e. upper body able, unable to move, etc)
• Mental state (i.e. mentally alert, not aware of his surroundings, etc).

Date Posted:
11/23/2009 3:28:41 PM

Question
I am writing from Purchasing with the Regina Qu'Appelle Health Region in Regina, Saskatchewan, Canada.Our Ultrasound Department has requested the exact dimensions for the above named Floorstand. Who could I direct a fax to with the diagram noting the measurements that they are looking for?Also, do you have a Canadian Distributor where this Floorstand would be available?Thanks very much.

Answer

 Dear Ms. Welder:

Thank you for your inquiry.  Please send the fax to 713-706-4161 attn: Gary Gorodetsky.  We will contact you once we had a chance to review the layout.

Date Posted:
11/23/2009 2:07:19 PM

Question
Good day. I would like a price quote for the following item:Deluxe Incandescent Exam Lamp#41304BRT $176.19This will be a military purchase so keep in mind no tax. Thank you.

Answer
11/23/2009 7:13:57 AM
 sent customer quote

Date Posted:
11/23/2009 6:27:35 AM

Question
What is the PSI? I used one of these in 1966, in my school sport program. The hydro massage was incredible. Are these the same as then? What is the most amount of PSI that can or should be used for a great hydro massage? Thank you.Always in pain...Michael

Answer
11/23/2009 7:14:47 AM
 need to add PDF specs to all units.  gg

Date Posted:
11/23/2009 1:08:55 AM

Question
I do not understand your return policy. The first line says that ALL products sold by you can be eturned within 30 days yet further down it says that lift chairs cannot. What is the policy if a lift chair does not suit the purchaser ?

Answer

 Dear Derek:

Since we would like to make certain that all of our customers have the widest available selection of colors, styles and options, lift chairs, ordered from MSEC are made at the factory based on customer specifications.  Since we do not hold an inventory of lift chairs, the chairs can only be returned to the manufacturer, and at the manufacturers discretion.  If the manufacturer approves a return, it is usually comes with up to 25 percent restocking fee and round trip shipping charges.  Therefore, before, making a decision to purchase, we would recommend visiting your local lift chair retailer for a test drive. 

Date Posted:
11/22/2009 4:35:27 PM

Question
Need to know if this Surgeon Gown is made of polyester and cotton.ThanksDiana Blazquez

Answer

Thank you for the inquiry.  Lightweight 1-Ply Blockade Surgeons Gowns  fabric is a taffeta weave produced with untwisted continuous filament polyester. Constructed of 99% polyester/1% carbon.

Date Posted:
11/21/2009 1:43:58 PM

Question
I am looking for a clamp like this one, however I would like it to have a smooth jaw...no serations.

Answer

Unfortunately, we do not have a non-serrated version of this instrument.  The links below are the most similar option, less serrations.

Debakey Tangenital Occlusion Clamps
 

Date Posted:
11/20/2009 3:47:03 PM