Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Director of Sales: Dear Sir/Madam: I would appreciate to know the prices of buying the following equipments in quantities of 10, 20 or 30 sets as well as per set: 1. Adult ACLS Manikin w/ Interactive Arrhythmia Simulator. 2. Child Interactive PALS Manikin w/ Laptop. Respectfully; Juan Reyes.

Answer
Thank you for your inquiry. Please check your email shortly for further details.

Date Posted:
5/19/2011 1:12:50 PM

Question
What are the dimensions of this Value Emergency Package for Emergency Crash Cart Item # C-PETMPDThank youRyan

Answer
Thank you for your inquiry. Do you want the dimensions of each accessory that is included with this value emergency package?

Date Posted:
5/19/2011 10:10:45 AM

Question
Hello I am writing from Framingham Orthopedics. I am currently comparing prices and searching for different suppliers. If youcoud send me a catalog I would greatly appreciate it. Thank you! 1094 Worcester Rd Framingham Orthopedics

Answer

Dear Ms. Kennedy:

Thank you for your inquiry.  We do not have a hard copy catalog at this time.  We offer nearly 100,000 products, most of which are on our website.  If you would like to contact customer service at 877-706-4480, we will be happy to assist you with research and product selection. 

Date Posted:
5/19/2011 8:59:24 AM

Question
Need price for above FOB please!

Answer
Please advise as to which Siemens ventilator you may be interested, the quantity and destination zip code.  We will check availability and provide the price upon receipt of your preferred model and delivery zip.

Date Posted:
5/19/2011 5:00:52 AM

Question
I am in IMMEDIATE need of a new professional hosptal bed as used in current modern hospitals. I would pay the excess costs above the Sos Sec HMSa Blue Creoss/ Blue shield ing HI. bED AIR MATTERSS TO BE ASSEMBELLED IN haWii. Address above is good. Also need the 39 inch air matress/pump

Answer

Dear Mr. Rogers:

Thank you for your inquiry.  We do not bill insurance and therefore can only assist you if you would like to purchase a bed and bill insurance yourself.  We may be able to provide some support to enable you to file a claim.  Please contact us toll free at 877-706-4480 with any other inquiries.

Date Posted:
5/19/2011 12:15:31 AM

Question
Does this skull come in a carrying case with a handle. If not, how is shipped

Answer

Thank you for your inquiry. Regrettably, this does not include a carry case and the item is on backorder June 1st, 2011. The skull is shipped UPS.

Date Posted:
5/18/2011 11:41:25 PM

Question
I would like to get a quotation including shipping charges to Toyo Medical, 10645 NW 37 Terrace, Doral FL. 33178 for 3 UNITS of your product #0008SSUMF. Best regards,

Answer

Dear Marlon,

Thank you for the inquiry. I will be sending you a quote shortly.  I just want to make sure you have a receiving dock. If you need a lift gate and/or inside delivery, it will be an addtional $150.00.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/18/2011 8:11:50 PM

Question
Would you please send the specs regarding the voltage and amps.Thanksjean

Answer

105 Gallon Sports Trainer Whirlpool pulls 8 amps, 115 V/ 60 Hz and requires 3 pole GFI receptacle.  You can also view the specs by clicking on the PDF image located on this page http://www.medical-supplies-equipment-company.com/product/ppf/id/24320/new_prod_full.asp.  Please let us know if we can be of further assistance. 

Date Posted:
5/18/2011 1:26:38 PM

Question
We are wanting to order this stretcher to be used in our onsite emergency/health center. I am needing to understand how the stretcher comes, as in one piece or will it need assembly? Please provide as much information as possible.

Answer

Dear Juli Yocum,

Thank you for contacting us. The stretcher comes completely assembled and delivered on a pallet.  It does not require any assembly.  I will send you a quote with dock to dock shipping.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/18/2011 9:51:28 AM

Question
dear sir/ madam do you have any outlet in Karachi, Pakistan? so we can easily check the available manikins and buy

Answer

Dear Rana:

Currently, we do not have an outlet in Pakistan.  We can, however, ship there.  Please let us know if you would like to proceed with an order.

Date Posted:
5/18/2011 3:13:59 AM

Question
Is it good pratice to pour water inside of the Silent Knight Pill Crusher Plastic pouches to ensure a complete dose is given for Enteral Tube residents Are there any cross contamination concerns?

Answer
Unfortunately, this is not a practice we are familiar with and cannot recommend it; however, it does seem that a small amount of fluid mixed with the crushed medication would allow for complete delivery of medication to the patient.

Date Posted:
5/18/2011 1:09:26 AM

Question
We are looking for a knee length gown that snaps for full coverage. We are providing thermography services and our patients have to undress and put a gown on to acclimate to the temperature. The patient will be going over protocols with the technician.

Answer
These gowns would be suitable, however they do not have the snap function.  Our disposable gowns only offer tie at waist (and some at neck).

Date Posted:
5/17/2011 2:32:09 PM

Question
1. Is there someone who could conduct inservice on operation of the lift to department employees if we purchased unit? 2. Not sure what type of sling would be best. 3. What is the clearance of bottom of sling with pt in it? Xray tables tend to rather high.

Answer
Thank you for your inquiry. Please check your email shortly for further details.

Date Posted:
5/17/2011 2:20:14 PM

Question
I am not getting any details on my screenPlease email me the specifications. Does this have a hard plastic back brace

Answer

Unfortunately, this item is no longer available.  If you are looking for something that is rigid, please try the links below:

http://www.medical-supplies-equipment-company.com/product/ppf/id/11286/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/11285/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/11283/new_prod_full.asp

Date Posted:
5/17/2011 1:57:58 PM

Question
Good afternoon,Can you tell me what HCPCS Level II code is best to use for this item I come up with E1399, could or should this be used?Thank you,Bonny

Answer

Dear Bonny,

Thank you for the inquiry. Unforunately, the walker basket (8906VNIGSI) does not have a code. We apologize for any inconvenience.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/17/2011 1:15:52 PM

Question
How much would it cost including postage to send this item to Australia Does it include the frame as well or are you only selling the plastic basket?Thanks

Answer
The price for this item is the bassinet basket only.  if you would like a price including the frame of the bassinet and delivery costs, please let me know the item number of the frame you are interested in as well as the destination in Australia (would you like door to door delivery or door to airport delivery).

Date Posted:
5/17/2011 6:54:09 AM

Question
We have immediate requirement for Siemens 300A Ventilators. Please quote with and without MonitorAlso in case you deal with dialysis machine, please quote for Fresenius 4008H and 4008 S at the earliestRegds

Answer

Dear Chandra,

Thank you for the inquiry. The price for the Siemens 300A Ventilator is $4750.00 plus shipping. We unfortunately do not sell dialysis machines.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/17/2011 3:50:53 AM

Question
Is this billable to most insurances If so, what CPT codes can be used?

Answer

Dear Ms. Karell:

Thank you for your inquiry.  Unfortunately, we do not accept insurance and therefore are not qualified to answer your question. 

Date Posted:
5/16/2011 10:55:01 PM

Question
Do you carry dip paddle or slide to test accurately the presence of a urinary track infection for vet ?

Answer

Unfortunately, we do not carry this type of product.

Date Posted:
5/16/2011 4:08:23 PM

Question
Spoke with you this morning....waiting for your quote.

Answer

Dear William Brokken, MD,

Thank you for the inquiry. I forwarded your contact information to Lee Adkins. He is our specialist for the lasers. Has he contacted you yet?

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/16/2011 12:18:07 PM

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